Auto Renewal and Domain Deletion Policy

Auto Renewal Policy

You agree that if you paid for any services provided under the Registration Agreement by credit card or other payment service (such as PayPal), you hereby authorize but do NOT obligate, us to automatically charge your credit card or payment service account and renew the applicable service(s) on or before their renewal date using the credit card or other acceptable payment information you have provided, unless you notify us that you do not wish to participate in the automatic renewal process. We must receive notification of your intent to not renew (opt-out) no later than sixteen (16) days prior to the renewal date. In the absence of such notification from you, we will automatically renew, for a period of one (1) or two (2) years, as set forth by the applicable registry depending on the TLD or ccTLD of your domain name, any domain that is up for renewal and will charge the credit card or payment service account you have on file, at the then current rates. You are solely responsible for the credit card or other payment information you provide and must promptly inform us of any changes thereto (e.g., change of expiration date or account number). If the credit card or payment service account has expired or is otherwise invalid, you are solely responsible for a failure to renew and we shall not be liable for your failure.


Domain Name Deletion Policy

If we are unable to secure payment on or before the domain renewal date, your domain name will expire. As early as one day after expiration, your domain name will be deactivated and will display a parking page indicating the domain name has expired, and other services you have associated with the domain name may no longer function. As early as 30 days after expiration, your domain name may be purchased by a third party. If a third party purchases the domain name during this time, the domain name will not be available for you to renew. If the domain name has not been renewed by you or purchased by a third party, an expired domain name enters the registry redemption period (as defined by each registry) approximately 40 days following expiration. Certain TLDs enter the registry redemption period sooner than 40 days and those details are available here. We reserve the right to charge you a redemption fee (in additional to the renewal fee) in the event you are able to renew your domain name during this period. The fee charged for redemption varies by TLD and may be found here. If the domain name completes the registry redemption period, the registry may hold the domain name for a period of five days before releasing it again for general registration.